Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access and use our website and services. By using our site, you agree to the practices described below.


1. Information We Collect

Personal Information

We collect information you provide directly, such as:

  • Name, email address, billing/shipping address
  • Payment information (Note: we do not store payment data on our servers)


Non-Personal Information

Automatically collected data may include:

  • IP address
  • Browser type and device identifiers
  • Site usage patterns


SMS-Related Information

If you opt in to receive SMS messages, we collect and store your phone number solely for communication purposes. This information is not sold or shared for marketing use.


2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Communicate about your orders
  • Provide customer support
  • Send marketing communications (with consent)
  • Display content on our platform (e.g., memories, photobooks, videos)
  • Send SMS updates when consent has been provided (see Section 8)


3. Sharing Your Information

We may share your personal information with trusted third-party service providers, such as:

  • Stripe for payment processing
  • Fulfillment and shipping partners
  • Legal authorities, when required to comply with laws or protect our rights


4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze site performance
  • Monitor user behavior
  • Deliver a better experience

You can manage or disable cookies through your browser. Disabling cookies may affect your user experience.


5. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies independently.


6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. However, no internet transmission or electronic storage method is ever 100% secure.


7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any significant changes will be posted here. Continued use of our services after changes are posted indicates acceptance.


8. SMS Communication Policy

Consent for SMS Communication

By opting in to receive SMS messages, you agree to receive text communications from Adcock Funeral & Crematory using the phone number you provided. These may include service updates, reminders, or relevant information.

Note: SMS consent information and phone numbers will not be shared or sold for marketing purposes unless required by law or necessary to deliver the requested service.

Types of SMS Communications

If you have consented, you may receive messages such as:

  • Appointment reminders
  • Follow-up notifications
  • Billing inquiries
  • Promotions or offers (if applicable)


Example Message:
"Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out at any time."


Message Frequency

Message frequency will vary depending on the nature of your interaction with our services.


Potential Fees

Standard message and data rates may apply depending on your carrier’s plan and location (domestic or international).


Opt-In Methods

You can opt in to SMS communications through:

  • Verbal confirmation
  • Online forms
  • Paper consent forms


Opt-Out Methods

You may opt out of SMS messages at any time by:

  • Replying "STOP" to any message
  • Contacting us directly to be removed from the list


Help and Support

For assistance:

If you prefer not to receive SMS, do not check the consent box during signup or registration.

Standard Disclosures

  • Message and data rates may apply
  • Message frequency may vary
  • Text "STOP" to unsubscribe at any time
  • Text "HELP" for assistance


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Adcock Funeral & Crematory
📞 (910) 497-0171
✉️ adcockfhdirector@gmail.com


Your privacy matters to us.